Privacy Policy

Last updated: 6 October 2026

RAM SATESH & ASSOCIATES (SSM 202603262795 (LA0093858-X)), a sole proprietorship registered in Malaysia (“we”, “us”, “our”), respects your privacy. This policy explains how we collect, use, store and protect your personal data, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).

1. Who we are

We are a growth partner agency based in Kuala Lumpur, Malaysia, providing lead generation, sales automation, system development and revenue operations services.

2. What this policy covers

Personal data collected through this website, email, consultations, client engagements, events, webinars and social media interactions with us.

3. Information we collect

Information you give us

• Name, business name and role
• Email address and phone / WhatsApp number
• Industry, business details and service requirements
• Anything you include in messages, forms or calls
• During an engagement: business goals, current tools, marketing and sales data, analytics access, and customer data you share with us so we can deliver the work

Information collected automatically

• IP address, browser and device type, operating system
• Pages visited, time on page and referring site
• Date and time of access

4. How we use your information

• To reply to your enquiry and arrange consultations
• To deliver, manage and improve our services
• To send proposals, invoices and service updates
• To send marketing about our services, only if you opted in. You can opt out at any time
• To meet legal, tax and accounting obligations
• To keep our website and systems secure

5. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us operate (for example email, form-handling, hosting, CRM and analytics tools), professional advisers, or authorities where the law requires. These providers may process data outside Malaysia. Where they do, we take reasonable steps to make sure your data stays protected.

6. Client data

When you give us access to your ad accounts, CRM, customer lists or analytics, we use that data only to deliver the agreed services, keep it confidential, and return or delete it when the engagement ends, unless the law requires us to keep it.

7. Cookies

This website uses only what it needs to work and to understand basic traffic. You can block cookies in your browser settings; the site will still work.

8. How long we keep data

We keep personal data only as long as needed for the purposes above, or as required by Malaysian law (for example, financial records).

9. Security

We use reasonable technical and organisational measures to protect your data. No internet transmission is 100% secure, but we work to protect it.

10. Your rights

Under the PDPA you may request access to your personal data, ask us to correct it, withdraw consent, or limit how we process it, including for direct marketing. Contact us at the email above and we will respond within 21 days.

11. Children

Our website and services are not intended for anyone under 18. We do not knowingly collect their data.

12. Third-party links

Our site may link to other websites. We are not responsible for their privacy practices.

13. Changes

We may update this policy from time to time. The latest version will always be on this page, with the date it was updated.

14. Language

If there is any conflict between the English version of this notice and a translation, the English version prevails.